Your First Visit
We are proud to provide quality medical care to San Diego residents. Every patient at La Jolla Village Family Medical Group is respected and appreciated as our doctors and staff continually strive to provide personalized attention in a professional and welcoming environment.
Prior to your first office visit, please read the important information written on this page. Preparing in advance for your appointment is a courtesy to other patients and to our doctors and staff. Thank you.
Please Remember:
Please Remember:
- Insurance card and photo ID
- Completed Patient intake forms
- Payment (cash, check, credit card)
- Questions for your provider
- A list of all medications that you are currently taking
- Any relevant records or documentation from previous physicians
Upon scheduling your first visit, you will be asked to fill out our patient intake forms which you will need to bring to your appointment. These forms can be emailed to you in a printable PDF format or they can be downloaded through our website. If you do not have access to the internet or a printer, please ask to have the forms mailed to you or arrange to arrive 20 minutes prior to your scheduled appointment time to allow for time to complete your paperwork.
Check in at our Reception Desk
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Our office accepts many forms of health insurance including HMOS, PPO's, Medicare and TriCare. We encourage you to view our SERVICES page for a listing of most of the insurances that we accept. If you have any questions, please call our office. For more information about how your health insurance works, visit: http://familydoctor.org/online/famdocen/home/pat-advocacy.html
Co-payments, deductibles, charges for non-covered services are due and payable at time of service. We accept all major credit cards. There is a $25 charge for returned checks. We offer cash discounts for our uninsured patients with full payment due at the time of service. Due to our insurance contracts, we are unable to discount our contracted rates or patient-allocated balances. |
Our office is HIPAA (Health Insurance Portability and Accountability Act ) compliant and we have established a secure patient portal for all communications to and from our patients. After your first visit at our office, you will receive instructions on how to register for access to our patient portal. By establishing your unique log in and password, you will be able to request an appointment online, view office visit summaries, billing, lab results, and also communicate directly with your primary care physician and our office.
Chancellor Park 4520 Building
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Our office is located within the Chancellor Park Medical Plaza just off La Jolla Village Drive at 4520 Executive Drive, Suite 105 San Diego, CA 92121.
Our office is on the ground floor with direct access from the 4520 building parking lot. If you are in wheel chair or in need of assistance, please call our receptionist who can instruct you on the most convenient way for you to access our office. Our office space is ADA (American with Disabilities Act) compliant. |
Our parking lot requires a validated parking ticket. Our receptionist collects a flat $2.00 fee to cover the entirety of your visit
or if your visit is shorter than 20 minutes, parking fees can also be collected by our building management at a rate of $1.00 for every 20 minutes. Payment can be made at the gate or at the self pay machine located across from the entrance of our clinic.
PARKING UPDATE: Our parking lot is often busy in the mornings and early afternoon. In addition to parking outside of our building, there is also plentiful self parking outside of our sister building, 4510. Valet parking is also available at the 4510 building with no additional fees. If you choose to use valet services, the parking attendant will drive with you in your vehicle and drop you off in front of our office and we will call to arrange for you to be picked up when your appointment is finished. To park at the 4510 building, simply turn left as you enter the Chancelor Park building complex.
Please allow for adequate time for parking so you are not late for your scheduled appointment.
or if your visit is shorter than 20 minutes, parking fees can also be collected by our building management at a rate of $1.00 for every 20 minutes. Payment can be made at the gate or at the self pay machine located across from the entrance of our clinic.
PARKING UPDATE: Our parking lot is often busy in the mornings and early afternoon. In addition to parking outside of our building, there is also plentiful self parking outside of our sister building, 4510. Valet parking is also available at the 4510 building with no additional fees. If you choose to use valet services, the parking attendant will drive with you in your vehicle and drop you off in front of our office and we will call to arrange for you to be picked up when your appointment is finished. To park at the 4510 building, simply turn left as you enter the Chancelor Park building complex.
Please allow for adequate time for parking so you are not late for your scheduled appointment.
24 hour advance notice is required for all appointment cancellations.
A fee of $25.00 will be charged for office visits that are canceled with less than a 24 hour advance notice.
A fee of $50.00 will be charged for all physical exams that are canceled with less than 24 hours notice.
Missed appointments are considered cancellations and the appropriate fee will be collected.
The purpose of this policy is to provide the best access to medical care for all of our patients. Time has been reserved for each patient and it is essential that patients keep the appointment that they have requested.
A fee of $25.00 will be charged for office visits that are canceled with less than a 24 hour advance notice.
A fee of $50.00 will be charged for all physical exams that are canceled with less than 24 hours notice.
Missed appointments are considered cancellations and the appropriate fee will be collected.
The purpose of this policy is to provide the best access to medical care for all of our patients. Time has been reserved for each patient and it is essential that patients keep the appointment that they have requested.
